Episode Overview: 

What is HXM? HXM is the human experience management, they put employees and their experiences at the center of everything. HXM helps HR professionals create the kind of engaged workforce that increases productivity, performance, and retention. The right metrics can help HR understand when things are going well for employees and when something needs to change.

In this episode, Gary explains the questions you need to ask and how to measure your KPIs (Key Performance Indicator) in order to improve the work experience of your employees. Things like looking at your first-year retention rate or doing routine checkups with your employees to assess how to make the workplace better are just a few of the ways you can begin to better your employees’ performances.

Check out the full episode above. Also, here is a written article explaining more about HXM and KPIs.